Terms and Conditions

Welcome to our Parfitts Interiors website terms and conditions for use.

These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this Website.

By accessing this website or placing an order with us you agree to these terms and conditions for use. Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. These Terms and Conditions may change and www.parfittsinteriors.co.uk reserve the right to update or modify these Terms and Conditions at any time without prior notice.

For this reason we suggest you review these Terms and Conditions whenever you purchase products from us or use our website. If you do not agree with these Conditions you should not use or access this website. If you have any queries, please contact us by phone or e-mail. This site is owned and operated by Parfitts Carpets & interiors Ltd. The mailing address is “Parfitts Carpets” Gordon Street Pembroke Dock Pembrokeshire Sa726DT.


Before you place an order, if you have any questions relating to these terms and conditions, please contact our Customer Service team by email, or call us on 01646 682905. All calls to Customer Services will be charged at the local rate (BT users only, other network charges may vary), and both inbound and outbound calls may be recorded for quality monitoring and training purposes.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Full payment is required at point of ordering, we also require your email address credit/debit card, without this information your order cannot be processed. A contact number is required for our delivery drivers or couriers so we may contact you if there is a problem with your delivery. Whilst we do not anticipate any problems with your order, we reserve the right to cancel your order at any point, this may be due to payment authorization problems, unobtainable stock, pricing or product description error or customers who fail to reach any order criteria set out in terms and conditions.

All personal data stored on this site is encrypted by We will take all reasonable care, in so far as it is in our power to do so , to keep details of your order and payment secure, but in any absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.

Description of products

Each product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto our system. Although we aim to keep our website as up to date as possible, the information, including Product Descriptions, stock levels and prices, appearing on this Website at a particular time may not always reflect the position at the exact moment you place an order.


All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus delivery. You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.We reserve the right to withdraw any products from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this Website whether or not that product has been sold.To be eligible to purchase products on this Website and lawfully enter into and form contracts on this Website under English law you must: Register by providing your real name, phone number, e-mail address, payment details and other requested information.
  • Be over 18 years of age
  • Stipulate a delivery address in the United Kingdom. Please note that PO box numbers, hotels and accommodation addresses are not acceptable
  • Possess a valid credit or debit card issued by a bank acceptable to us.
By making an offer to buy a product, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to, your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.


Your right to return or cancel products does not apply to goods that are made to measure or are made to your specification, that have been clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly. This doesn’t affect your statutory rights if goods are faulty or not as described. If you (the customer) are dissatisfied with your purchase for any reason, you may within 7 working days inform our customer service department in writing or email to arrange collection of the product at your (the customers) expense. On receipt of the goods, we will offer you a refund, providing we receive the goods in the same condition they were in at the time of delivery to you. After the 7 days you will be offered an exchange or a credit note within 28 days.

Damaged/Faulty Goods

We strongly advise you to thoroughly check your goods upon receipt. To protect your interests, any claim concerning damaged and/or defective goods found on delivery or at a later stage, must be notified within 7 working days by emailing or calling 01646 682905. We will offer you a refund or exchange for damaged goods. Delivery, as a service, cannot be refunded. Once reported we will arrange an exchange for unsuitable/faulty goods. Returns and re-delivery of goods is at your (the customers) expense.