Terms and Conditions (customer data)

Terms and Conditions – Email Collection and Use (UK GDPR Compliant)

1. Introduction
These Terms and Conditions govern how we collect, use, and store your email address when you provide it to us via our website, forms, or other communication channels. By submitting your email address, you agree to these terms.

2. Data Controller
Parfitts Carpets & interiors is the data controller responsible for your personal data. If you have any questions, you can contact us at:
Email: info@parfittsinteriors.co.uk
Address: Parfitts Carpets & interiors, Gordon Street, Pembroke dock, SA726DA

3. What Information We Collect
We collect and store the following personal data:

  • Your email address

  • Any preferences you provide (e.g. marketing choices)

4. Purpose of Collecting Your Email
We collect your email address for the following purposes:

  • To send newsletters, updates, or marketing communications (where you have consented)

  • To respond to enquiries or provide requested services

  • To improve our services and user experience

We will only use your email for the specific purpose(s) you agreed to at the time of submission.

5. Lawful Basis for Processing
We process your personal data in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018. The lawful bases we rely on are:

  • Consent: Where you have opted in to receive communications

  • Legitimate Interests: Where necessary for business operations, provided your rights do not override these interests

6. Consent and Opt-In
Where required, we will obtain your clear and explicit consent before sending you marketing emails. This may include:

  • Ticking an unchecked opt-in box

  • Confirming via a double opt-in email

You may withdraw your consent at any time.

7. Your Rights
Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

8. Data Retention
We will retain your email address only for as long as necessary for the purposes outlined in these Terms or until you withdraw your consent, whichever comes first.

9. Data Sharing
We do not sell or rent your personal data. We may share your email with trusted third-party service providers (e.g. email marketing platforms) solely for the purposes outlined above and under strict data protection agreements.

10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

11. Unsubscribing
You can unsubscribe from our emails at any time by:

  • Clicking the “unsubscribe” link in any email

  • Contacting us directly

Once you unsubscribe, we will stop sending marketing communications promptly.

12. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date.

13. Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

14. Effective Date
These Terms and Conditions are effective as of 9/4/2026.